Job Description

Primary Role:

Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer.

Essential Functions:

• Deliver the ultimate customer service experience and impressions of the Jamba brand
• Clearly and concisely communicates product knowledge and information to all customers
• Responsible for customer product and service standards
• Fosters a positive, teamwork oriented environment
• Communicates clearly, concisely and accurately in order to ensure effective shift operations.
• Follow all company operations policies and procedures
• Respond to directions in an accurate and timely manner
• Adhere to all Jamba food, safety and security guidelines while respecting company equipment
• Operates cash register and handles cash transactions while adhering to Jamba Juice cash handling policies
• Execute Jamba Juice's customer service standards:
  
  1. Greet and thank every customer with eye contact and a smile
  2. Recommend appropriate product to meet customer's needs
  3. Enhance customer experience through engagement and sampling

Other Requirements:

• Must be 16 years of age
• Computer skills including some Microsoft software and register skills
• Must be able to lift 30-40 lbs regularly throughout shifts
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40F to -10F