Team Member
Full Time
Job Description
Primary Role:
Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer.
Essential Functions:
- Deliver the ultimate customer service experience and impressions of the Jamba brand
- Clearly and concisely communicates product knowledge and information to all customers
- Responsible for customer product and service standards
- Fosters a positive, teamwork oriented environment
- Communicates clearly, concisely and accurately in order to ensure effective shift operations.
- Follow all company operations policies and procedures
- Respond to directions in an accurate and timely manner
- Adhere to all Jamba food, safety and security guidelines while respecting company equipment
- Operates cash register and handles cash transactions while adhering to Jamba Juice cash handling policies
- Execute Jamba Juice's customer service standards:
- Greet and thank every customer with eye contact and a smile
- Recommend appropriate product to meet customer's needs
- Enhance customer experience through engagement and sampling
Other Requirements:
- Must be 16 years of age
- Computer skills including some Microsoft software and register skills
- Must be able to lift 30-40 lbs regularly throughout shifts
- Ability to stand, bend, reach and scoop through-out assigned shift
- Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40F to -10F